Category

HMRC and tax scams

HMRC arrest threats, fake tax refunds, National Insurance suspensions, self-assessment 'late penalty' calls. Real HMRC numbers are in the 0300 family.

What to look for in this category

HMRC scams are mostly automated robocalls telling you an arrest warrant has been issued for unpaid tax, or that a tax refund is waiting and you need to press 1. HMRC’s real fraud line never threatens immediate arrest, never demands payment in vouchers or cryptocurrency, and never offers a refund by phone or SMS.

Tell-tale signs

  • Pre-recorded voice (often robotic) rather than a human caller
  • Mentions HMRC, “HM Revenue”, or a National Insurance number
  • Asks you to press 1 / 2 to “speak with an officer”
  • Demands payment in iTunes vouchers, Amazon vouchers or Bitcoin
  • SMS contains a shortened link (bit.ly / tinyurl) claiming a refund

What to do right now

Hang up. Do not press any key — pressing 1 confirms a live line and gets you onto further dialler lists. Verify directly at gov.uk/hmrc by typing the address into your browser, not by tapping a link.

Where to report it

Forward suspect HMRC texts to 60599 and emails to phishing@hmrc.gov.uk. Suspect calls go to Action Fraud or the local police 101 line.

Guidance is general — not legal or financial advice. If you have lost money, contact your bank immediately and report to Action Fraud (or Police Scotland on 101).

Other categories