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UK telephone exchange · Openreach stop-sell tracker

Newcastle West telephone exchange

Newcastle West serves Newcastle upon Tyne and carries the Openreach exchange code NENTW. Copper stop-sell restrictions have been in force here since 8 November 2024 (Tranche 14).

Stop-sell status

In force

since 8 November 2024

Exchange code

NENTW

Tranche 14

Analogue switch-off (national)

31 Jan 2027

PSTN retirement — every UK exchange

What this means if you’re on the Newcastle West exchange

Openreach places an exchange on the FTTP priority list once full fibre reaches roughly 75% of the premises it serves. From the restriction date, any premises here that can order full fibre can no longer take out new copper services — analogue phone lines, FTTC broadband, working-line takeovers. Nothing is switched off on that date: existing lines keep working until your provider migrates you ahead of the national PSTN retirement on 31 January 2027.

When migration happens your number stays the same, and the local dialling code is unaffected — find it in the area-code index. If a call from an unfamiliar local number is what brought you here, run it through the lookup to see the Ofcom range holder and live reputation reports.

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FAQs about the Newcastle West exchange

Is the Newcastle West telephone exchange closing?

Newcastle West (code NENTW) is on Openreach's FTTP priority stop-sell list — copper sales restrictions have applied since 8 November 2024. The building isn't shutting yet, but analogue (PSTN) service ends nationally on 31 January 2027, and premises with full fibre available here can no longer order new copper products.

What does stop sell at Newcastle West mean for my landline?

Existing services keep working — stop sell only blocks new supply of copper products (new analogue lines, copper broadband, transfers between providers on copper) at premises where full fibre is available. When your provider migrates you, your phone number stays the same and calls move to digital voice over broadband.

Which numbers come from the Newcastle West exchange?

Exchange serving areas don't map one-to-one onto dialling codes, but local landlines will use the geographic code for Newcastle upon Tyne. Use the area-code index to find it, or look up a specific number to see its Ofcom range holder.

Source: Openreach FTTP Priority Exchange stop-sell ancillary document (© British Telecommunications plc), republished as facts with attribution. Dates reflect the most recent published document revision; always confirm migration plans with your own provider.