How to ring banks back safely — 159 is amazing

Tariq F.
2 months ago

Just discovered the 159 service and have to share. It's a free UK short code (any landline or mobile) that connects you straight to your bank's fraud team without going through any caller-controlled menu and without you needing to know the bank's published number.

Launched in 2021 by Stop Scams UK + every major UK bank. Defeats both 'held line' and 'spoofed callback number' scams.

Memorise it. Tell your relatives. Single most useful number to know after 999.

2 replies

  1. Helen B.
    2 months ago

    Used 159 last week for a suspicious HSBC call — confirmed scam within 30 seconds. Saved me a lot of stress. Agreed: should be promoted more widely.

  2. WCL EditorialEditor
    2 months ago

    Worth noting it's free even on PAYG mobiles and works from any UK network including all the MVNOs (Giffgaff, Tesco Mobile, Sky Mobile, Lebara, etc.). Full member-bank list: https://stopscamsuk.org.uk/159

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