Evri 'parcel held' call — asked for card details

WCL EditorialEditor
8 days ago

Live call (not a text) from someone claiming to be Evri customer support, said my parcel was being held pending a £2.99 'redirection fee' and asked me to confirm card details to release it.

Evri actually doesn't have a phone-based customer service — they're chat-and-app only. Anyone calling claiming to be Evri is a scammer by definition. The CLI was an 0203 London number.

Reported to Action Fraud and forwarded the screenshot of the caller-ID to Evri's official scam-report form.

1 reply

  1. Olivia P.
    7 days ago

    Evri's no-phone-support policy is genuinely useful for spotting these — any call from 'Evri' is a scam, no nuance needed.

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