Evri 'parcel held' call — asked for card details
WCL EditorialEditor
8 days ago
Live call (not a text) from someone claiming to be Evri customer support, said my parcel was being held pending a £2.99 'redirection fee' and asked me to confirm card details to release it.
Evri actually doesn't have a phone-based customer service — they're chat-and-app only. Anyone calling claiming to be Evri is a scammer by definition. The CLI was an 0203 London number.
Reported to Action Fraud and forwarded the screenshot of the caller-ID to Evri's official scam-report form.