DHL 'customs fee' scam — what to look for

WCL EditorialEditor
22 days ago

Variant of the parcel scam that targets people who've actually been waiting on an international delivery. The text claims a small customs fee (£4-£15) needs paying before delivery can complete.

DHL does charge customs fees but they're invoiced via their app or a paper invoice left with the parcel, never collected via a text-message link. Same defence: forward to 7726, report on dhl.com, don't click.

The link domains rotate (dhl-customs-uk, dhl-paynow, ukcustoms-dhl) so don't rely on recognising specific URLs.

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